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Customer Service

Welcome to AIV’s Customer Service page. Here you will find helpful documents to research products, place orders and have your inquiries answered.

If you are having trouble finding what you need, please contact Customer Service directly at 888-587-6759, or use our new online chat below.

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USA Sales/Customer Service
Tel:  888.587.6759
Tel:  410.787.1300  ext 3
Fax: 410-787-1337

International Sales
(Latin American and Caribbean)

Ventas American Latina y
Rafael J. Presant
Gerente De Ventas
Correo Electronico:


410-787-1300 x5

International Sales
(except for Latin American and Caribbean)

Products and services offered by AIV are not affiliated with, provided or endorsed by the original equipment manufacturer.